In the process of setting up your new hardware wallet, you will be creating a new seed phrase. You must keep your seed phrase secure, don't share it with anyone! That means not "support"/"tech support", a dev, Curio Cards official admin team, NO ONE for ANY reason. Never enter it into a computer or electronic device other than your hardware wallet. The hardware wallet software running on your computer will never ask for the seed phrase to be typed on the computer. You also need to keep a secure copy of your seed phrase offsite, so if your house or apartment burns down, you can still recover. You may also want to give a copy to a loved one, for backup and estate planning reasons, but remember once you give the seed to someone they have the ability to access all of your funds.